General-purpose assistant
"Fever and chills are often viral. Rest, drink fluids, and take paracetamol. See a doctor if it lasts more than a week."
Assumes low malaria risk and easy access to care
DHS Clinical AI
A clinical AI assistant for African healthcare.
DHS Clinical AI is a clinical assistant DHS builds in-house and trains on African healthcare data with university partners. It answers patient questions, supports clinicians during consultations, and reads the patient record to ground its responses in that patient's history, conditions, allergies, and medications. It runs inside the DHS platform and connects to existing systems.
Trained on African healthcare data Reads the patient record Under clinician control
DHS Clinical AI
Patient assistant
Fever and chills for 3 days, with a headache.
Have you been in a malaria area recently?
Yes, last week.
Malaria is a likely cause. Get a malaria test today. A clinician confirms before treatment.
Book a callbackFind a clinic
Reads the patient recordClinician confirms
African context
Trained on African healthcare data.
Most medical AI learns from Western health systems, where the common conditions, the available medicines, and the way patients reach care differ from African settings. DHS Clinical AI learns from African healthcare data, so its guidance matches local disease patterns, national treatment guidelines, and the medicines clinics stock.
Same question Adult, fever and chills, recently in a malaria area
DHS Clinical AI
CONTEXT-AWARE
"In this region malaria is a common cause of fever. Get a malaria test today and see a clinician. If the test is positive, the national first-line treatment applies. The clinician confirms before treatment."
Uses local disease patterns, medicines, and access
Illustrative example. The clinician makes the diagnosis and decides treatment.
Two sides
Patients and clinicians, one model.
DHS Clinical AI answers patient questions and supports clinicians during a consultation. Switch between the two views.
Patient assistant
A first conversation in plain language.
Patients describe how they feel over WhatsApp, USSD, web, or app. DHS Clinical AI asks the relevant follow-up questions for the setting, gives clear guidance, and routes the patient to care. The clinician handles diagnosis and treatment.
- Understands everyday language in English and major regional languages
- Guides patients toward testing and a clinic visit
- Hands off to a callback or the clinic queue
DHS Clinical AI
Antenatal support · WhatsApp
I'm 6 months pregnant and my feet are swollen. Is it serious?
Some swelling is common. Do you have a headache or any change in your vision?
A slight headache since this morning.
Visit your clinic today to check your blood pressure. I can book an antenatal callback now.
Book antenatal callbackDiagnosis stays with the clinicianRoutes to care
Patient record
Answers grounded in the patient record.
DHS Clinical AI reads the patient record, so its guidance reflects the patient's history, conditions, allergies, and current medications. The same question gives a different answer for a different patient, and the clinician sees what the model used.
From the record
- Allergies Penicillin
- Conditions Pregnant, 2nd trimester
- Current meds Insulin
- Age 29
How the answer changes
- Flags the penicillin allergy
- Prefers pregnancy-safe options
- Accounts for current insulin use
- Notes follow-ups for the care team
Capabilities
What DHS Clinical AI does.
DHS Clinical AI is one model used across the care pathway, from a patient's first message to the clinician's consultation and the records afterward. Each use is configured per deployment and can be turned on or off.
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Patient conversation
Answers patient questions over WhatsApp, USSD, web, or app, in English and major regional languages. It guides patients toward testing and a clinic visit.
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Clinician decision support
Answers a clinician's questions during a consultation using the patient record. The clinician makes the decision.
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Triage and classification
Reads an inbound message and assigns a priority and a category, so urgent cases reach a clinician sooner.
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Summaries and notes
Drafts a structured summary of a case or visit in the clinician's working language for review.
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Document understanding
Reads referral letters, lab reports, and scanned notes, then extracts the structured details for the record.
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Tuned to your protocols
Adapts to a provider's guidelines, formulary, and referral pathways. DHS develops the model continuously and tunes it per deployment.
Integration
Built into the DHS platform, connected to your systems.
DHS Clinical AI ships inside the DHS platform and connects to the patient record, the patient channels, and other systems a provider runs.
DHS Clinical AI - LINKED
Patient record / FHIR
Reads history, conditions, allergies, and medications
- LINKED
DHS platform / HMIS
Ships inside the DHS hospital and clinic platform
- LINKED
WhatsApp and USSD
Reaches patients on the channels they use
- LINKED
Web and mobile app
Embeds in a patient portal, web chat, or clinic app
- LINKED
Lab and pharmacy
Reads results and medicines from the system
- LINKED
Third-party EMRs
Connects to systems a provider already runs
Related: Digital healthcare platforms, Patient access and callback, and AI-supported workflows.
Responsibility
How DHS keeps it under control.
DHS Clinical AI is built to stay safe in clinical settings. Four points hold across every deployment.
Built for African care
DHS trains the model on African healthcare data with university partners. Its guidance covers local disease patterns, the medicines clinics stock, and the ways patients reach care.
Under clinician control
DHS Clinical AI supports decisions. The clinician makes the diagnosis, decides treatment, and reviews each output before it reaches a patient or the record.
Private by design
It runs on EU and GDPR-aligned infrastructure. Patient data stays inside the provider's control, and every output is logged with input, model, and reviewer.
Continuously developed
DHS improves the model over time and tunes it to each provider's protocols, guidelines, and referral pathways.
DHSAFRICATalk to DHS about Clinical AI.
Tell us your setting and where AI support would help, inside the DHS platform or connected to the systems you already run. A short note is enough to start.
About a minute · No commitment