Digital healthcare for Africa

Healthcare technology for hospitals, clinics, and partners across Africa.

We build hospital platforms, patient access systems, AI workflows, and custom healthcare solutions.

Build with DHSTalk to us
EuropeAfrica
DHS care system
Live
Case #4821Routed in 12s

M. K. · 34

Reached us via WhatsApp · 10:42

WhatsApp

“Mild fever and cough for two days. Could I see a doctor today?”

AI-supported

Likely respiratory · routine priority · book consultation

Routed to Dr. K · expects callback < 30 min
Our four solution areas

What DHS builds for hospitals, clinics, and healthcare partners.

A modular platform for hospitals and clinics, covering reception, doctor, lab, pharmacy, telemedicine, and admin on a single patient record. Built from over 30 reusable modules and designed to keep working through intermittent connectivity.

Search patients · cases · records
DK

Cases today

247

+12%

Avg wait

16m

−4m

Telemed

9

live

AI prepared

32

today
Today's queue
12 active
#Patient · channelReasonAssignedTime
  • 1
    M.K.WhatsApp
    Mild fever · 2 daysDr. K
    Live
  • 2
    A.O.USSD
    Lab follow-upNurse A
    Scheduled
  • 3
    J.N.SMS
    Reminder · antenatalCHW · M
    Pending
  • 4
    S.W.Phone
    Prescription refillReception
    Done
Routed automatically · clinicians reviewAuto-routing
Telemedicine9 live
USSD · *384*1#23 active
Mobile moneysynced
Lab2 awaiting
The communication layer

Five patient channels feeding one organised queue.

DHS routes WhatsApp, USSD, SMS, phone callbacks, and clinic walk-ins into the same case queue. Reception, doctor, lab, and pharmacy all work from one shared patient record across every channel.

WhatsApp

Chat-led intake

MK

"Mild fever 2 days. Can I see…"

10:42 · routine

USSD · *123#

Feature phones, no internet

*123# DHS care

1. Book consultation

2. Lab follow-up

SMS

Reminders & follow-up

"Reminder · antenatal Tue 09:00"

+254 700 4·· · sent

Phone callback

Voice intake

Calling Dr. K · 01:24

Reception → clinician

Clinic desk

Walk-in reception

PWR

Walk-in · 11:18

Reception desk

DHS care system

Communication hub

LIVE

One case queue.

Every channel feeds the same queue, with the same patient record visible to every clinician.

Coming in now21 cases live
  • M.K.WhatsAppMild fever · 2 days→ Dr. K
  • A.O.USSDLab follow-up→ Nurse A
  • S.W.SMSAntenatal reminder→ CHW · M
Channel adapter·Routing·AI assist
DNA

Care team

Doctor · nurse · admin

Patient record

Same case, one history

Reporting

Programmes · partners · ops
Patient access

Inbound patient messages become structured clinical cases.

Patients can reach DHS-supported clinics through WhatsApp, USSD, SMS, phone, or the walk-in desk. The system asks the relevant follow-up questions, structures the symptoms, drafts a triage signal, and routes the case to the appropriate clinician for review.

  • Conversational intake on the channels patients already use
  • AI structures symptoms, duration, and priority for clinician review
  • Each case has a named clinician owner and a single shared record
How patient access works
MK

M. K. · 34

online · WhatsApp

Case #4821 · Nairobi clinicAI-supported
How we work

Three principles that shape every system we build.

These principles guide how we design and ship across hospitals, clinics, NGO programmes, and partner builds. They apply at every scale, from a single clinic to a multi-site rollout.

01

Built around how patients reach care

Most patients in the markets we work with reach care through WhatsApp, USSD, SMS, phone, or a walk-in. We design our systems for those entry points and the realities behind them.

02

European engineering standards

Our code, infrastructure, and data handling follow the same standards European hospitals expect from their software vendors. GDPR-aligned, FHIR-compatible where it helps, with a full audit log.

03

AI under clinician review

Our AI structures intake, drafts summaries, and suggests routing. A clinician approves every output that touches a patient record, and every call is logged with model, input, output, and reviewer.

DHSAFRICA
Start a project

Tell us what you want to build.

DHS works with hospitals, clinics, NGOs, foundations, and international partners. The guided check below takes about a minute and gives us enough context to write back the same working day.

  1. 1Tell us about your setting
  2. 2Choose what to build or fix
  3. 3We come back with a next step
Build with DHSOr write to us directly

About a minute · No commitment