Privacy Policy

How DHS Africa collects, uses, and protects personal information.

Last updated: 2026-05-10

A note on this document. This privacy policy is a starting point provided for transparency. It is not legal advice and should be reviewed by qualified legal counsel before public launch. For questions in the meantime, contact hello@dhs.africa.

Who we are

This website is operated by DH Solutions Africa (trading publicly as DHS Africa). The site is informational. It describes the digital healthcare technology we build for hospitals, clinics, NGOs, and partners across Sub-Saharan Africa.

When we say “we” or “us” on this page, we mean DH Solutions Africa. When we say “you”, we mean the person visiting the site or using the contact and demo forms.

What information we collect

We only collect information you give us voluntarily through the contact and demo forms. That is:

  • Your name
  • Your email address
  • The organization you are with
  • Your role (optional)
  • The country or region you operate in (optional)
  • The type of organization
  • What you are looking for (one or more solution areas)
  • Your message or project details

We do not run analytics, advertising, or tracking on this site. The site does not record your IP address, your device fingerprint, or your browsing behaviour. We do not use third-party trackers, ad networks, or session-replay tools.

How we use it

We use the information you submit only to:

  • Reply to you directly
  • Have a conversation about the project, demo, or partnership you wrote in about
  • Keep a small internal record of the inquiry while the conversation is active

We do not use it for marketing automation, newsletters, or unrelated outreach.

Sharing

We do not sell, rent, or share your information with third parties for advertising. To send and receive email replies we may use a standard transactional email service. We do not pass your message to anyone outside the people who need to read it to reply.

How long we keep it

We keep the information you submit only as long as it is useful for the conversation. If the conversation ends without leading anywhere, we delete the inquiry. You can ask us to delete your information at any time by emailing hello@dhs.africa.

Your rights

You can ask us to:

  • Show you what information we hold about you
  • Correct anything that is wrong
  • Delete your information

Send any of those requests to hello@dhs.africa and we will reply.

Security

We take reasonable steps to protect the information you share with us. No method of transmission over the internet is perfectly secure, so we do not promise absolute security. We do not retain more data than we need, and we do not use ad or tracking infrastructure that could expose it.

Children

This site is not intended for children. We do not knowingly collect information from anyone under the age of 16. If you believe a child has sent us their information, contact hello@dhs.africa and we will remove it.

Changes to this policy

We may update this page from time to time. The date at the top reflects the most recent revision. Material changes will be reflected in the page text directly.

Contact

For any question about this privacy policy or about how we handle your information, email hello@dhs.africa.

Start a conversation with the team.

A short description of how care is delivered today, what is missing, and who it serves gives DHS enough context to reply with a meaningful next step, usually within a working day.